Nov 5, 2026
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4 min read
An old Comcast training guide shows how reps were taught to fix your problem, pitch an upgrade, and get graded on both.
Nov 3, 2026
How Jim Bosworth successfully sells to prospects who don't want to change what they're already using.
Oct 29, 2026
Anthropic’s S-1 shows how its reps turn early users into bigger accounts, why partners matter, and what all that growth costs.
Oct 27, 2026
A broken product, a boss who wanted her to lose, and a very unexpected ending.
Oct 22, 2026
When to keep chasing, when to give it time, and when you’ve got better people to call.
Oct 20, 2026
How Kelley Thompson finds useful reasons to follow up when her customers aren't ready to buy.
Oct 15, 2026
Borrow a little confidence for your next call by choosing a character that fits the conversation.
Oct 13, 2026
3 min read
What Jon Sobel, Co-Founder and CEO of Sight Machine, learned about saying no, earning trust, and selling to big companies.
Oct 8, 2026
Our interview with Hassaan Siddiq on saving a deal after sales promised too much.
Oct 6, 2026
What Steve Jobs and the science of silence can teach you about your next sales call.